9999-69-2233, 9999-59-2233 info@rilapp.com

Refund Policy

We make publicly open our policy on refund and cancellation of orders received and sales of our Hardware as under:-

a) Any refund/cancellation sought for by any customer will be entertained only if the Hardware has not been installed and is returned in its original state without any damages within 7 days of receipt.

b) The good/item for which a refund has been sought for will be subject to examination by our company regarding its technical/physical damage.

c) If the customer wants a refund for hardware installed in his/her vehicle the charges that will be deducted from the payment are : Wiring Set – 500 INR , SIM Card and Administrative Charge- 500 INR, Installation charges – 500 INR and uninstallation charges – 500 INR

d) Cash refund if at all required in any exceptional circumstances will be made through DD or multicity cheque(s).